Finding the right HR software for your organisation can be a challenging task. But with the right guidelines in mind, you can easily cut through the noise, and find the perfect provider. The following list of six checkpoints will help you identify the HR software provider most suited to your organisation. If, after running through these checks, you find you still have a handful of providers, then go with your gut instinct – they will probably all suit you just fine.
1. Does It Have The Right Features?
The first thing you need to check for, is whether the potential new system can actually do the things you need it to. Write down a list of features you need it to have, followed by a list of features you’d like it to have. For example, if you are a small business, then you will need an employee database, and you will probably want a holiday planner. Most HR systems will have a website you can view, to check off key features. If you’re not sure whether or not certain software does what you need it to, then you can always give the provider a call, or drop them an email, with your list of requirements. For each feature, make sure the can prove their software handles your request – this will help you avoid pushy salespeople who might be willing to bend the truth.
2. Does It Meet Your Budget?
It is always best to have a budget in mind – this will help you eliminate systems you certainly cannot afford yet. Most HR software providers charge on a per-employee basis, so it might help for you to work out what you are willing to spend per person. This figure will change as your company grows – so plan for future growth. If you cannot see a price list on the HR software provider’s website, then you may need to contact their sales team to request a quote. Be prepared for them to apply pressure when they contact you – many providers use hidden pricing as a way to force you into a conversation with their sales reps!
3. Does It Offer Support In Your Time Zone?
You might have found great software at the right price. But what happens if you need help? Support is an important, but often overlooked part of buying a new HR system. Look for support opening times, and remember to check the time zone these are published in. Some may be 24 hours, others may be restricted to certain times. It is also worth finding out what support is included in the price of your software subscription – you don’t want to end up with hidden costs for services you assumed were free.
4. Does It Cater For Companies In Your Industry?
Some HR systems are geared more towards specific industries. For example, you don’t want to buy a specialist recruitment platform, designed predominantly for staffing agencies, if you own a chain of restaurants! So if you find a system you like the look of, then you might want to see who else is using it. One way to find out which other companies use a certain platform, is to visit the provider’s website. For example, if you go to the home page of peoplehr.com, and click on “Customers”, you’ll see a big long list of companies who are already subscribed to the service. If the provider doesn’t display this information, then it could mean they don’t have many customers – and it might be worth waiting for a while, to see how they develop.
5. Does It Allow Smooth Mobile Access?
Unless you’ve chosen a locally installed software solution, you’ll want your HR software to run perfectly on mobile devices, as well as tablets, laptops and desktops. There’s nothing more irritating than trying to authorise a holiday, and having to pinch, pull, twist and drag to see the relevant information! Look for providers who talk about their software being “optimised” for mobile – or, built with “responsive design”. This means their software will adapt its appearance based on the browser or device you are using, allowing the perfect user experience from anywhere.
6. Does It Let You Take A Free Trial?
You’ve checked the features. You’ve confirmed the cost. You’ve made sure you’ll get the support you need, you’ve seen similar companies using the software, and you know you can take it anywhere. What next? The final check you should do, before signing any sort of contract, is a free trial. The only way you’ll know for sure if you’re going to get along with your new HR software, is by trying it out for yourself – so check the website for a “free trial” option, or ping an email over to your representative, and start playing.