Being able to implement a telematics solution in a fleet is a much bigger task than merely deciding which product to purchase. Simply adopting the technology does not guarantee success, and not having a strong strategy in place – even before purchasing a solution – can make a huge difference to the bottom-line benefits. Knowing all of this, here are eight easy steps to take when planning, purchasing and implementing a telematics strategy…
1. Plan According To Your Current Situation
It’s no secret that investing in a telematics solution can be costly. It’s also important to know that installing telematics is not a quick fix solution, so it’s worth doing the relevant research to determine how the software will benefit the organisation. Is it going to be the focus of reducing costs, optimising driver performance or increasing fleet efficiency? What budget is needed? There are many questions that need answering before installing telematics, so doing some research beforehand can help when making a final decision.
2. Make Your Targets Achievable
Setting and establishing realistic expectations and targets will help to keep the drivers motivated, and turn success into a reality. Think about what is the most practical and achievable objective for your business in the short, medium and long term. It’s best to do this work in advance so you can correctly and consistently measure the impact of the strategy, and use it to inform the telematics partner of choice.
3. Compare & Research Before You Buy
When researching, look around for third-party solutions that correlate with the company’s needs, and can be provided as cost effectively as possible. Take into account proven successes of similar businesses and environments, and use both these references and the company network to help make an informed decision about where is best to invest the budget.
4. Teamwork Is Vital
It is important that the company and the chosen service provider put together a strong project team that understands the goals that have been set, and how to achieve them. Establishing processes such as regular calls and meetings can aid teams in maintaining focus, and training employees when required is also a big help to boost confidence and securing buy-ins.
5. Keep It Open For The Whole Team
Simply keeping drivers and unions in the process from the start will mean they understand completely what is coming, and why the business is investing in telematics. Putting an incentive in place for the team where savings are proven can help inspire the team, and strong communication and feedback processes can help everyone involved to support the strategy and take a positive interest in its – and their – success.
6. Make Data The Absolute Focus
The most important result from telematics is the data, so making sure the chosen telematics system is providing correct data the company needs is vital – if there are any issues, they need to be dealt with quickly. One way of overcoming the issues is by doing a test pilot before complete implementation to ensure it is working properly. The system alone will not deliver success, so being able to collect, analyse and act upon the data it provides is incredibly important.
7. Keep An Eye Out For Improvements
Once the company has met its goals, it’s time to put in place a continual improvement plan. The work never stops, so it’s important to look for ways to evolve the system and make the most of all the features available. Regular engagement with employees to get their feedback is also a good way to determine where any changes or improvements might be needed.
8. Always Acknowledge Success
As the company inevitably meets and surpasses its targets, hits milestones, and reaps the benefits of telematics, it is important to commend the team. There’s nothing as good as positive celebration to boost the team’s morale, and keep them working towards larger, long-term goals.