The increasing availability of VoIP for business is a boon for any company that wants to reach a wider range of customers. Low cost telephone systems for small business make it easy for companies to do business on an international scale.
No longer are “mom and pop” businesses restricted to dealing only with local companies. If your product is of use to someone in Italy or Australia, you can reach them as easily as you can reach the guys on your local trading estate.
VoIP for business solutions were once the preserve of big companies that could afford expensive and complicated IT infrastructure. Today, there are a range of telephone systems for small business organizations that are not only affordable and easy to set up in the short term, but are also likely to save you a lot of money in the long term.
The benefits of VoIP for business go far beyond reducing calling costs and saving money on hardware. In addition to using VoIP based telephone systems for small business organizations, you can also make use of VoIP software for other features, including video calls, and remote collaboration.
If your business is that of customer service, public relations, or sales, then you will be able to make good use of VoIP for your business. You can use the call management features of these telephone systems to direct calls to the right people, and you can use the extra features for conference calling, desktop sharing, and presentations.
For a small PR company, the ability to reach journalists around the world to run “live” demonstrations is a huge benefit, allowing them to promote the products and services of their clients to a global audience without having to pay a lot of money to arrange venues and transportation for those journalists.
In addition, VoIP can be used for free-of-charge calling within your company, and to remote workers that use the same VoIP provider as you do. If you have a lot of staff out in the field, then being able to stay in touch with them without worrying about costs is something that should greatly improve your company’s productivity.
For a small company, moving over to VoIP for your telephony should be an easy proposition. Small companies probably already have the basic hardware required for VoIP, and, unlike older, larger companies, will not have as much invested in traditional carrier telephony, so do not need to worry about converting over their call management software, or buying new phones, etc. This means that a small company is, for once, in a better position to move quickly and save money.
There is a broad selection of companies offering VoIP for business now, and these companies are able to provide close to carrier-grade quality calls and uptime, thanks to MPLS technology and ever-improving compression standards, along with the increasing availability of high-speed broadband. It only makes sense to capitalise on this and investigate VoIP-based telephone systems for small business.