Through my work with Kaiser Permanente, GE Healthcare, McKesson and others, I recognize that smartphones and other smart devices are penetrating medical organizations as a preferred information and resource delivery platform.
The use of internally-developed mobile apps to diagnose, treat, transmit data, provide medical decision-support, monitor and provide care to patients can help streamline and increase the efficiency of everyday tasks and effectiveness of medical professional care-giving.
Despite this, John-David Lovelock, a Gartner analyst, points out that many healthcare companies are dragging their feet about mobility rollouts in the vain hope that if they wait it out, they will get to the point where there is just one mobile platform to support. As John-David rightly points out, this is not going to happen any time soon. The healthcare market, like every other market, needs to accept the reality of supporting multiple platforms.
There will be multiple operating systems, wireless access technologies and form factors. When CIOs accept this reality, they can manage around it.
Although there may be a little stuttering just now, long term, mHealth apps will save the medical industry and its customers billions of dollars through a more efficient healthcare system. It will drive efficiency and productivity within medical organizations and provide patients with a more streamlined way of receiving the care they need. After all, patient health and lives are at stake here.