Most law schools do not teach budding lawyers practical business management skills. When these lawyers arrive at a law firm they struggle to achieve the desired results. Many law firms too lack the tools needed to run an efficient and productive practice. Such organisations need to wake up and analyse their workflows, focus on activities that contribute to smooth management and invest in software solutions that can improve their performance. What law firms need precisely is business process management (BPM) software which can help their employees perform their tasks effectively. 

BPM is a fast-growing market that is expected to rise from $6.96 billion in 2016 to $13.52 billion by the year 2021. A popular BPM solution used by numerous global case law companies is bpm’online. This cloud-based product helps to automate and streamline a firm’s processes and boosts yield. It offers a range to tools to efficiently analyse customer data, convert the information into operable insights, and efficiently manage the field workforce. There are other equally good systems available, so you can look around for a viable bpm’online alternative that better suits your needs. 

Why Law Firms Need BPM Software 

Most law firms are typically focused on their associates and partners as well as employees who perform clerical, paralegal, and other work. Companies that do not use a BPM tool face common problems such as inefficient file management, unproductive CRM methods, lack of proper regulation in daily operations, the poorly organised company library, lack of tools for managing projects, and shortage of procedures for contract management.

Such law firms can improve their performance and effectiveness by utilising BPM software to automate their routine processes. This solution can also help them to add data from various sources to their databases, efficiently manage projects, and perform other essential tasks proficiently. Law companies can use online BPM software to restructure and simplify their workflows and processes in a meaningful way for both their employees and customers. 

BPM Software Functionality For Legal Organisations 

Companies can gain control over administration management processes without manual intervention. They can minimise delays and errors, and reduce the time required for performing non-billable tasks such as reimbursing expenses. BPM software can enhance cross-practice collaboration between employees, units, and resources to improve the firm’s business processes. Legal employees can avoid wrong decisions by not depending on manual intervention. Law firms can integrate CRM and BPM tools to create a single work system that aligns all the software solutions utilised by the organisation.

This can help to avoid duplicate data entry and improve the security of the company’s data. Plus, this method helps to enhance the lifecycle of legacy solutions as you can avoid replacement by integrating them with BPM tools. Law firms can use BPM software for centralised record storage and management. They can easily attach relevant work documents and files to tasks as they move through the workflow. Besides, they can centralise the standardised documents and files within the system which will help to easily perform change management.

Law Practices That Can Benefit From BPM Software 

BPM software can help to enhance critical procedures that contribute to the organisation’s performance. These include:

  • The solution can help firms to use timelines properly, work at a sustained efficient level, and control and evaluate their service quality.
  • The system can assist in building professional relationships with clients, self-presentation, and market research.
  • It offers tools for effective employee management that includes analysis of staff members’ positions and performance, implementation of office policies and more.
  • BPM software helps to improve financial management by enabling the company to easily estimate expenses, create cash flows, and set fees and prices.
  • The platform can empower the company to efficiently perform important functions such as communication, marketing, production strategy and others.
  • Effective communication is important for law firms. With this software, they can get relevant information on their clients that they can use while communicating with them.
  • With BPM software, legal organisations can aggregate their different practices into a unified business process. By doing this, they can make their procedures more transparent, set objectives easily, and productively execute the plans over the long run.


Now that you have learnt about the numerous benefits offered by BPM software for law firms, it is time to select a suitable solution for your needs. You can read software ratings and reviews to make your choice and keep track of the latest BPM trends to make smart use of the software. Feel free to provide your views on how BPM software can help to enhance your company’s efficiency and productivity.