Agilitas backs Cisilion’s growth ambitions through enhanced global channel service
Leading global channel services provider, Agilitas IT Solutions, has today announced it has committed to an innovative channel agreement with award-winning systems integrator, Cisilion to expand their services beyond the UK.
The partnership will see Agilitas support Cisilion’s global growth ambitions through enhanced channel services, helping Cisilion to develop and deploy relevant IT services for its growing customer base.
Cisilion will be utilising Agilitas’ Inventory-as-a-Service (IaaS) solution, in the form of its InventoryAssure + service, providing an end-to-end hardware spares and engineering provision. This will enable Cisilion to remain increasingly cost efficient, whilst enhancing service levels to its customers in the UK and overseas markets. The Agilitas IaaS solution has already delivered a 30% reduction in costs in the UK for Cisilion across an inventory of over 5500 parts.
Together, Agilitas and Cisilion will provide a multi-vendor inventory management and engineering resource solution for customers across the Europe and beyond. The strategic partnership will also help Cisilion to expand its in-house core service offering and support options for customers by delivering up to 2hr service level agreements across multi-vendor infrastructure.
“We have formed a trustworthy and strong relationship with Cisilion since the partnership was formed and I feel we understand each other’s businesses inside-out,” comments Shaun Lynn, CEO of Agilitas. “Our sharing of one strategic vision and industry foresight has enabled us to create a unique and reliable channel services proposition that has supported Cisilion’s 20% growth in services business.”
Agilitas’ rapid international growth will also allow it to introduce Cisilion to customers in new overseas markets, further driving its global growth.
“Because of our close relationship, Agilitas always understands our exact needs, and those of our customers, tailoring its services accordingly,” adds Paul Hager, Vendor Manager at Cisilion. “Their truly multi-vendor approach has made our partnership an increasingly attractive proposition to our end user customers.”
In addition to its IaaS solution, Agilitas will also support Cisilion with a range of professional services, including extensive installations and project rollouts across a wide range of customer sites.
Hager goes on to say “Agilitas’ greater overall reputation and reliability, when compared to its competitors, made it an easy choice to completely manage our spares inventory and non-core engineering network.”
Agilitas is the leading European innovator of customer driven IT channel services, passionate about delivering first class IT services on behalf of its customers.
For nearly 30 years, Agilitas has been helping the major OEMs, IT resellers and managed service providers extend their service capability and improve service delivery levels to their customers.
Agilitas manages spare parts inventories across server, storage and networking technologies and delivers complementing technical services to customers across 41 countries and to over 15,000 locations throughout the world. These services include cloud services, technical training, technical support, product repair and specialist engineering resource.
Agilitas IT Solutions Limited is based in Nottingham, UK.
For more information, please visit www.agilitas.co.uk or follow on Twitter at @AgilitasIT