How Technology Improves Employee Retention


Perhaps you think that hiring highly skilled and reliable talent is the most challenging part of the recruitment process. However, retaining top talent can be tricky as well. Research has shown that millions of people leave their jobs voluntarily every month. The study further found that most of these workers quit within the first three months, meaning that retaining top talent is pretty harder than acquiring them. Despite this, there are strategies that companies can use to not only recruit but retain their talented workers. Technology is one of the significant components of this. HR managers now use software programs to create plans to keep their highly skilled workforce. These are some of the ways technology helps companies to retain their talented workers.

Pulse Survey and Feedback

Human resource managers now use HR technology solutions to distribute exit interview questions and answers pdf to their workers to receive feedback and discover ways companies can improve their customer service. One thing that kills the morale of any worker is the feeling that their contribution doesn’t make any impact. That’s why it has become essential for companies to not only collect customer feedback digitally but also act upon it as quickly as possible.

Allow Remote Working

Recent research claims that 80 percent of the U.S workforce would prefer to telework at some point. One of the perks that every worker is interested in is the option to work from a remote location. The more flexible an organization is about allowing its workers to work remotely, the more likely these workers are to stay with the organization. It is now easier than ever for companies to manage their distributed teams with project management tools.

Facilitate Communication

One thing that tends to annoy workers is not receiving communication about their roles. However, workforce communication apps allow managers to chat with their workers quickly and efficiently. Communication apps reduce the need for making frequent calls and sending emails and the chances that project teams will miss out on guidance or instruction from their boss.

Performance Appraisal

There is a lot of information that companies have to collect during the onboarding process. That’s when a robust performance appraisal system comes into play as it can help gather the goals of employees and their managers and set them together. That allows workers to discuss their performance with their supervisors during the performance appraisal. Supervisors and managers can also take advantage of performance appraisal to guide their workers through the paths they need to follow to meet company needs and reach their aspirations.

Gathering Information

Employee retention should start as soon as a candidate accepts a job offer. HR managers can use workforce engagement software to gather and manage workers’ data. Data gathering process should not only include personal data but also having workers fill surveys about their desired training, goals, aspirations, and hobbies. Availability of these details enables managerial staff and HR managers to engage workers and reduce their odds of quitting.

Virtual Training

Of course, workers are seeking opportunities to hone their skills and participate in career development programs. Instead of always sending workers to conference rooms to get trained, companies can now invest in various e-learning programs that allows them to get feedback from their contract workers before they complete a project.

Streamlined Workflow

The streamlined workflow goes in handy with communication, but confusion about a poor workflow is one of the many stressful situations that workers have to contend with. Use of project management programs that allow human resource managerial staff to delegate tasks, send alerts, and track progress efficiently is one way to mitigate this. Streamlined flow of work not only makes workers less stressful but also help improve their overall performance and productivity.