IRIS Ceramica Group Embraces Digital Transformation with Infor

Infor platform helps Italian tile manufacturer boost customer experience and drive performance

Milan – December 02, 2019 Infor, a global leader in business cloud software specialised by industry, today announced that leading Italian tile manufacturer IRIS Ceramica Group has selected an Infor enterprise software suite based around Infor M3 as part of a digital transformation designed to boost productivity, performance and service to customers. The suite incorporates enterprise resource planning (ERP), product lifecycle management (PLM) specific for the fashion industry, enterprise asset management (EAM) and analytics capabilities (Birst). The Infor platform will help to expedite product development from design through production, facilitating increased innovation at the design and quality focused tile company. The enhanced reporting tools will facilitate full data integration and real-time analytics from across all departments, plants and subsidiaries.

IRIS Ceramica Group selected Infor based on its partnership approach and industry vertical expertise, as well as the scalability and industry-specific capabilities of the platform. As part of IRIS’ digital transformation strategy, the solution will accelerate processes, allow the organisation to get closer to customers and lead the way in demonstrating best practice across the tile sector as a whole.

“As an industrial design company, we pride ourselves on our innovative product development, state-of-the-art industrial equipment and vision,” comments Francesco Verde, group CIO, IRIS Ceramica Group. “Infor’s dedicated innovation platform aligns well with our values and processes, and will allow us to take the next step in our journey, while the advanced analytics will allow us to simplify access to company-wide data through dashboards and tailored reports. Through providing intuitive tools to boost productivity and enhance decision-making, we plan to create an environment that prioritises both innovation and the customer satisfaction. Infor represents the backbone of this vision.”

“Delivering the best possible customer experience is paramount, and in an industrial design sector leader such as IRIS Ceramica Group, product innovation is at the heart of this,” comments Laurent Jacquemain, Infor vice president for Southern Europe. “Through harnessing all of its key product and production processes, and ensuring that designs reach production quickly, in line with seasons and collections, the organisation is leading the way in its industry.”

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About Infor

Infor is a global leader in business cloud software specialized by industry. With 17,300 employees and over 68,000 customers in more than 170 countries, Infor software is designed for progress. To learn more, please visit www.infor.com. Infor customers include:

  • The top 20 aerospace companies
  • 9 of the top 10 high tech companies
  • 14 of the 25 largest U.S. healthcare delivery networks
  • 19 of the 20 largest U.S. cities
  • 18 of the top 20 automotive suppliers
  • 14 of the top 20 industrial distributors
  • 13 of the top 20 global retailers
  • 4 of the top 5 brewers
  • 17 of the top 20 global banks
  • 9 of the 10 largest global hotel brands
  • 7 of the top 10 global luxury brands

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