New research shows massive growth in FOI requests to local authorities


A new report by civic tech experts mySociety has found that around 467,000 Freedom of Information (FOI) requests are now made to local councils every year — almost double a previous estimate by UCL’s Constitution Unit in 2010, and ten times the number of FOI requests sent to central government.

While the Cabinet Office releases figures on the volume of FOI requests to central government, there is no equivalent statistic officially produced for other areas of the public sector.

Dr. Ben Worthy (Birkbeck College) says: “ This report gives us a first comprehensive picture of what’s happening with FOI at the local level. It shows that request numbers have indeed continued to grow and that local authority staff face a series of obstacles in dealing with requests.

“Above all, it underlines the importance of FOI as a tool of local democracy.”

6% of all FOI requests to local government in the UK (16.8% for central government) were made through mySociety’s [WhatDoTheyKnow], a website which helps the public to submit requests and publishes responses for anyone to access online, thus increasing the information available to all. Running since 2008, it now holds the results of over half a million FOI requests and is visited by 6 million users a year.

To help address the growing demand for information, mySociety teamed up with Hackney Council in 2018 to create software to identify potential duplicate requests before they are made, and signpost the user to where the information they seek has already been published. This is now available to other councils as the service [FOI for Councils], and mySociety is currently working with several UK authorities on prototype processes to enable the smoother handling of FOI and Subject Access requests for council staff.

mySociety’s chief executive, Mark Cridge, says: “This report demonstrates that people are increasingly active as citizens, using their rights to make more FOI requests than ever in the UK. It also highlights that the majority of requests are not publicly available or easily searchable — missing an obvious means by which to realise efficiencies. mySociety wants to work in collaboration with more councils to ensure that requests are made in the open, and the work done by FOI officers goes further so more people can benefit from public information being released.”

mySociety carries out regular research into the impact of civic technology and shares its results with civic tech practitioners worldwide through reports and conferences. The report Freedom of Information in Local Government by Alex Parsons and Dr. Rebecca Rumbul can be read at