Running a logistics company – how to manage your drivers’ poor behaviour

Dealing with drivers’ poor habits and covering the costs their actions generate can prove a hassle for any logistics business. It should be simple to manage your fleet in 2019, with all the technology at hand, but you rely on human workers, and this can prove tricky if they cannot stay away from problems on the road.
The best solution to avoid the problems your drivers cause is to address their poor behaviour, identify the causes, and come up with solutions. Your employees’ performance is the main factor that influences your fleet’s success, so it’s essential to focus on dealing with the situation.

Why should you seek for solutions to improve their driving habits?

Addressing their poor driving habits is vital for your business’ long-term outlook. Their actions can affect your company in multiple ways.

When it comes to your logistics firm, the drivers’ actions can have a negative impact on your brand’s image. If the employees have a careless and irresponsible behaviour on the road, it will directly influence the way the public sees your company. The other road participants, potential clients or partners, are definitely noticing the way your drivers behave, and they are not happy at the idea of hiring someone who will not care for their goods.

Poor driver behaviour can lead to legal problems and financial costs. Bad driving like DUI, hard braking and acceleration, speeding, and other similar activities can grow fuel consumption, lead to traffic violations and even provoke accidents. If your drivers are driving under influence, cause a collision, injure other people, or themselves, there are great chances your company to take full legal responsibility. The financial loss can prove disastrous for your organisation, so regulating your driver’s poor behaviour should be your first concern.

How can you manage your drivers’ poor behaviour?

You can take some actions to help them improve their behaviour and to minimise the impact their actions has on your business.

Check drivers’ reports

As stated before you have to determine what the causes of their poor behaviour are, and which one of their actions generate problems. You should constantly check how your employees are performing, and driver reports can prove helpful to evaluate their habits. Driver reports offer complex details on incidents and driver profiling so they will help you understand if they follow your business’ values or not.

Take advantage of the technological advancements present on the market to track all your employees when they are driving and use the data to create driver reports. If you regularly check their reports, you can easily identify their unsafe driving habits, and you can conduct remedial training to help them improve their behaviour. Motivate them to improve their performance, reward the drivers who have a good performance on the road.

Collaborate with a DUI lawyer

It’s widely known that truck drivers are often arrested for drunk driving, and your company is paying the penalties. The last thing you want is your employees to lose their privileges, get fines or face jail. While you help them manage their drinking problems, you should hire a specialist to help you prevent possible financial and legal problems their behaviour can cause.

It’s crucial to collaborate with an expert because the legal system is more complex than you would think. But a San Diego DUI lawyer has great knowledge of all the regulations and legalities DUI charges come with, so they will help you protect your business and drivers. It’s not advisable to represent yourself in the court no matter what the charges are, and especially not in a DUI situation. A lawyer has experience and they will defend your drivers if they are facing drunk driving accusations.

Establish some safe driving rules all your drivers should follow

Your truck fleet is the heart of your business so you should offer your drivers all the support they need to improve their driving behaviour. You should start by sharing with them the expectations you have when they are on the road. Write everything down, and when you hire a new employee offer them documentation on safety and health policies. If you share with them your driving rules in a clear and concise way, they will have to adapt their driving patterns to your regulations if they want to keep their job. It will also make easier for them to know what your expectations are, because not once confusion was the determining factor in drivers’ behaviour.

You should offer your drivers example of acceptable and non-acceptable actions and behaviours. Make sure you sign agreements on the activities they are allowed to performed as employees.

Training is crucial

While regulations are important, feedback and training are crucial in improving fleet drivers’ behaviour. Now that you have access to technology to track their actions and to identify their mistakes, you can come up with solutions and teach them how to avoid getting involved in certain situations. You can use tech tools to track their movements, speed, and road routes, and to offer them feedback on their driving patterns.

Collaborate with professionals to evaluate your drivers’ performance and to create personalised training sessions to help every one of them.

The roads would be safer if all truck drivers would benefit from training. If your employees receive the needed training on road safety, the number of accidents they produce would be lower. Teach them what the best driving practices are when driving, it will help them improve their driving habits and prevent accidents. If they are aware of the risks they can face while on the road, they are prepared for facing them and reacting accordingly.

If your drivers are the victims of drunk driving, you should support them to seek help and offer them personalised training. Drinking is a health problem similar to any other one, and people can overcome it only if they get the needed assiatance. Training and counselling can help them stay away from alcohol and improve their poor driving behaviour.

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