Why Customer Experience Starts with Employee Experience: Discussing AARP’s Digital Transformation with CDO Sami Hassanyeh

Sami Hassanyeh is the chief digital officer for AARP and throughout the last 18 years with the company, he’s helped lead a vast digital transformation. From the launch of an app to getting into voice technology, AARP has moved leaps and bounds forward when it comes to technology.


This is a companion discussion topic for the original entry at http://itvisonaries.libsyn.com/why-customer-experience-starts-with-employee-experience-discussing-aarps-digital-transformation-with-cdo-sami-hassanyeh