Business Intelligence (BI), or computer-based techniques used in identifying, extracting, and analysing business data?such as sales revenue by products and/or departments, or by associated costs and incomes?has come a long way since its inception.

What started as a back-office function is now utilised by both consumers and IT decision makers alike toprovide historical, current and predictive views of business operations. Common functions of BI technologies are reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining and predictive analytics.

The idea is that BI aims to support better business decision-making. This interesting infographic follows the history of the industry, beginning in the early days of computers through to today’s information age.