Many users in the UK have asked the question: Why is Facebook and WhatsApp not working? Facebook and WhatsApp are among the popular social media platforms. You can do several things on these platforms, including messaging, uploading stories, sharing files, etc. However, like other internet-based services, Facebook and WhatsApp can also stop working. But why does it happen?
On 4 October 2021, Facebook and WhatsApp were down for six hours. While it isn’t clear precisely what the issue was, it affected all Facebook-affiliated platforms. This is because Facebook (now Meta) owns WhatsApp, Instagram, and Messenger, which were all down on the day. While this was a rare occurrence, these things happen due to power outages and other technological problems.
Why Is Facebook And WhatsApp Not Working?
The incident on 4 October 2021, which saw all of Facebook’s assets go down, has gone down in history. Many refer to it as the day of the social media black hole. However, this isn’t the first time that something similar has happened. In March 2019, an outage made Facebook, WhatsApp, and Instagram unavailable for roughly fourteen hours.
Therefore, it’s not entirely unimaginable that an outage like this could happen again. And when these things happen, it prompts many users to ask, “Why is Facebook and WhatsApp not working?”.
Many businesses suffer when Facebook and WhatsApp are down. There are so many that rely on these platforms to communicate with their many followers. And when either or both services are down, they cannot provide customer support, nor can their customers initiate a purchase.
These businesses have invested a great deal of time and money into building their business, brand, and following on Facebook. Many have spent years building credibility on the platform. And some have spent large sums buying Facebook followers, likes, and comments to boost their exposure and promote their businesses.
That said, the problem may not always lie with Facebook or WhatsApp. The following are some of the possible reasons why Facebook and WhatsApp might not work:
1. Internet Connection Issues
If your internet connection doesn’t work correctly, you may have trouble using WhatsApp and Facebook.
You should ensure that your mobile data works if you use it to access the internet. The status bar at the top of your phone will show a Wi-Fi or cellular signal.
And you may want to try another internet-accessing app to ensure your connection isn’t causing a problem. It is sometimes possible to fix a connectivity problem by turning off and back on your internet.
2. Facebook And WhatsApp Might Be Down
There is no need to worry about WhatsApp and Facebook going offline since they are generally reliable services.
However, outages can occasionally occur with any online platform. Check to see if it’s the platforms causing the problem and not you.
You can visit DownDetector to find out if WhatsApp and Facebook are experiencing an outage. Alternatively, you can search your browser for “WhatsApp and Facebook down”. You could also look at either the Facebook or WhatsApp Twitter accounts for any updates.
3. Cache Issue
You should also try clearing the WhatsApp and Facebook cache if the apps are not working correctly, which could result from corrupt data in the cache. It’s impossible to remove the cache in WhatsApp and Facebook on an iPhone.
Uninstalling and reinstalling the apps from the App Store would be a better option. However, you can clear the cache on Android without uninstalling WhatsApp and Facebook. Here is how.
- Go to the “Settings.”
- Next, choose “Apps.”
- Click on “All Apps” if necessary and then select “WhatsApp” and “Facebook.”
- After that, choose “Storage & Cache.”
- Next, click “Clear Cache.”
Now, you will need to restart WhatsApp and Facebook. Alternatively, you can also clear your storage if the problem persists. It is important to note that clearing the app’s storage will delete all saved data and your login credentials.
Conclusion
These platforms may not work correctly if your internet connection is down. While you access these apps, you should ensure that your internet provider is not dealing with any outages. In addition, when WhatsApp or Facebook are not working, and there isn’t an outage, you could try clearing the cache on your device.
WhatsApp and Facebook have both acted as catalysts for communication reform. Both these platforms allow you to do various things, such as message others, upload stories, share files, etc.
Facebook has owned WhatsApp since February 2014. But as of now, Facebook and WhatsApp are under the Meta umbrella. Although both of these services are reliable, they may sometimes not be accessible for various reasons.
So, if you cannot access Facebook and WhatsApp and ask, “Why is Facebook and WhatsApp not working?” this article will help.
